Manually copy your images to the hard drive first, then use Lightroom 'Add' when importing. This removes any confusion as to where Lightroom is copying files to during import.
My guess is that you have an import preset that was originally created for the old drive. If you take a screen capture of your import window and post it here, we might be able to figure out what is going on.
1 person found this helpful
Seems to me it probably is a conflict issue with drives in your catalog and LR is confusing about where to put the images and creates a clone instead. You need to work smartly to get rid of the clone drive by keeping the images with same folder structure. Though It is a bit long process however, i would try to be as simple as i could.
You have to make a blank test folder on the drive itself out of Lightroom which has to be kept at the same location where the main images folder resides ( main folder means -the very first folder under your drive in your catalog that must be including all sub folders on drive itself ) and then put an image in the test folder and import it. the test folder would become part of new clone drive in catalog you would then move the main folder from Original Drive to the Clone drive within your catalog. Once you are done with moving all folder structures to the test folder under clone drive. The original drive which was not being identified by Lightroom would be disappeared if not you can remove it manually and this is how you would be left with single drive with all your existing folders/images and if you try importing the images now. They would directly go into the same destination folder what you choose on import screen rather than going into any clone/ghost drive.
Thank you Deborah for bringing this issue to our notice. And I amso glad that i was able to fix this issue for you over call.
I have seen similar reports where the name of the drive is changed using a different capitalization of the old name. I don't recall the fix, but there are threads here that will help, assuming that is the problem.
Thanks for figuring out this complicated problem. Everything is now working great!
Thanks for your suggestion, but I had already tried that. My images were already on the external hard drive and I was just trying to add them to Lightroom. Anyway, Kush figured it out and got things to working.