2 Replies Latest reply on Dec 6, 2016 9:35 AM by Szalam

    After effects won't start error: Crash in progress

    chenm16940164

      Hi

      1.I clean install windows 10 on my desktop (not the anniversary update).

      2.download adobe crative cloud.

      3.install After effects 2015.3 and a few other adobe program (trial version).

      4.open After effects, a small error window appears with noting but a red "X" 擷取.PNG

      5.open after effects again.

      6.another error window shows up

      (After Effects error: Crash in progress. Last logged message was: <3076> <AppDirs> <5> Required Dir = C:\Program...)

      2.PNG

      7. then I click "ok"

      3.PNG

      8.click "ok" again

      9. and then the usual "After Effects has stopped...blah blah"

       

      I reinstalled after effects a few times, but still not working. And error code were different everytime I try to open after effects.

      First time: ...Last logged message was: <3076>...

      Second time: ...Last logged message was: <6700>...

      Third time: ...Last logged message was: <100>...

      Fourth time: ...Last logged message was: <7880>...

       

      And one time after effect actually startup with the error message on top. but after a few clicks, everything crashes.

       

      please help me...

       

       

      windows 10 x64

      cpu:Intel Xeon E3 1230v3

      ram:16g

      graphics card: quadro k600

      ssd: plextor px-128m5s