-
1. Re: Sharing from LR mobile to Instagram
28axmelissarios
Sep 12, 2016 8:19 PM
1 person found this helpfulHey GuntherB,
I think I know what you mean by "InstaSize" but I just want to make sure. So to clarify your question, can you share screenshots of what happens and what you want to see?
Let us know! Thanks.
Melissa
-
2. Re: Sharing from LR mobile to Instagram
1 person found this helpfulHello, after applying the 3 dot solution, reset of all app settings, I now get the full set of apps to choose from for sharing. Selecting 'only once' currently works. And what also works is the correct format, even 16:9.
I cannot reproduce the bug right now. I come back when I see the failure again. Thanks for your help!
-
3. Re: Sharing from LR mobile to Instagram
28axmelissarios
Sep 15, 2016 3:57 PM
Well, it seems that I misunderstood your original question in any case. (Whoops.) Just to clarify, InstaSize is an app?
Now that I know what you're talking about, what you're seeing isn't a bug. It occurs when the user doesn't check that box labeled "Only Once" when choosing a sharing app. Your solution was correct in removing the "default" sharing app. Here is an example of another user, who encountered a similar issue as yours: Trying to share to Twitter from Lightroom Mobile on an Android phone
If you'd like that process to work differently, post a feature request here: Photoshop Lightroom | Photoshop Family Customer Community
Other users may agree with you and up-vote your idea. It's also where our engineers frequent to look at bugs or feature ideas.
Thanks for posting here and feel free to come back if you have any other issues or questions!
Melissa