1 Reply Latest reply on Sep 10, 2016 9:46 AM by Peru Bob

    Export issues


      1.  Every time I try to export a video, my computer shuts itself down.

      2.  The ONE time I was actually successful, it saved with no sound.

      This is a homework assignment due tomorrow. I have checked system requirements and tried some troubleshooting. Nothing has worked.

        • 1. Re: Export issues
          Peru Bob Adobe Community Professional & MVP

          Try updating or rolling back your video driver.

          What operating system?

          What version of Premiere Elements?

          What is your video file type and codec?

          Has it worked previously?

          What are your computer specs?

          What, exactly, have you tried?

          Does it shut down when you use other cpu intensive or memory intensive applications?