0 Replies Latest reply on Sep 12, 2016 12:04 PM by ec_cfimkt

    Acrobat DC cannot extract the embedded font - August 2nd Patch did not work

    ec_cfimkt

      Hi,

      I attempted to reduce the file size of my pdf by using the advanced optimization menu this morning. When I did, I received a "cannot extract the embedded font..." error. Through some searching, I found that Acrobat has released a hot patch for this error. I updated my Acrobat DC, but I'm still having the error pop up.

      Note, I did check the font family in Font Book and received no errors. Is anyone else still having this error or am I missing something?

       

      Acrobat DC version 2015.017.20053

      MAC 10.11.6