|Chat start time||Sep 13, 2016 7:32:53 AM EST|
|Chat end time||Sep 13, 2016 8:24:17 AM EST|
|Duration (actual chatting time)|
info: Thank you for your patience.
this is a copy of an online chat transcript, I am trying to find out why I cant do more than 2 platform swops when adobe website help section Exchange a product for a different language or platform version clearly states the following "
Please could someone advise as I cant seem to get anyone else to help, both times my daughter and I have tried to communucate with adobe we have to speak to Vikrant who is not willing to refer us to any senior management at adobe to get our question answered adequately.