5 Replies Latest reply on Sep 16, 2016 3:41 PM by BobLevine

    Download failed because URL could not be verified

    ricks43263218 Level 1

      Working in IndesignCC 2015.4

      Need to produce interactive pdf that will be placed on web for download.

      Have saved video as H.264 mp4


      video places fine if I place the mp4 and save as interactive pdf but pdf will be too large with videos placed.


      To work up a layout I had IT place the mp4 on the server so in Indesign I could link to the video from a url and keep pdf size smaller.

      but when I try to do this in Indesign Place a file from a URL: I receive the message: Download failed because URL could not be verified




      If I click on the link it says page not found


      I tried linking to the file at home incase IT had firewall blocking the link and I get the message.


      Any info appreciated I can check with the  IT dept if their are any issues the way they placed the mp4 so I can work up the layout and link to that file.


      I need to work up an interactive pdf so other options of epub or publish online are not options.