1 Reply Latest reply on Sep 14, 2016 2:09 AM by Beverley Gray

    Can't cancel my subscription


      I had the free trail for the 10 Adobe images and after the trial i cancelled my membership. But it never went through. Apparently I never cancelled it and now and being charged $40 a month for a service I never use and to get out of it I need to pay $136. I don't understand! I wanted to cancel, I did cancel, and I'm still being charged! it's ridiculous, I don't want to pay hundreds of dollars for something I don't use, I just want to cancel. Not to mention, the chat service people are completely unhelpful. The agent I was talking to, said I need to pay $136 and the just left the chat Abruptly. Extremely unhelpful and unprofessional. All I need is to cancel without having to pay for something when I did nothing wrong.