6 Replies Latest reply on Sep 19, 2016 12:43 AM by Nanaky

    Error when trying to open acsm file

    huqstar

      Hello

       

      Have been trying to open acsm file on ADE 3.0 on my Windows 10 PC but keep getting the following error message:

       

      Unable to download

       

      Error getting license. License Server Communication Problem:

      E_ADEPT_DOCUMENT_TYPE_UNKNOWN

       

      Have been looking on forums and for videos for answers but haven't found a solution yet. Anyone have any ideas? I've tried opening the file directly and from ADE 3.0 itself but the same message pops up. Very frustrating.