3 Replies Latest reply on Sep 15, 2016 11:38 PM by Nanaky

    Adobe ID identification problem - can't read my ebook

    karenm_skiirish

      Sometimes, I can open an ebook on my Kobo Glo ereader, but often times I get the follwoing message and can't open up the ebook:

      oops! This document couldn't be opened This
      is a document protected by Adobe Digital Rights Management (DRM) and is not
      currently authorized for use with your Adobe ID. Please sign-in again with the
      authorized Adobe ID.

       

      Now I tried, unauthorizing my computer and then authorizing it. but when I download a book, I still can't read it. Can somebody please help me?