0 Replies Latest reply on Sep 15, 2016 7:46 AM by BendikH

    Problems installing InDesign CC and CS6 (Exit Code: 15)

    BendikH

      Hi. I have a huge problem installing InDesign CC. All the other CC applications will install except for InDesign.

      Ive tried these solutions:

       

      • Uninstalled all of CC and run the CC Cleaner Tool

      • Boot in safe mode, repair disk permissions and reinstall

      • Repaired the plist files in Terminal as suggested in the Exit Code 15 FAQ

      • Also tried installing CS6 instead, but I get the same problem there.

       

      Error log for InDesign CC

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR: DW051 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 2 error(s)

       

      ERROR: DW051: {130011A8-05B5-11E5-990E-829136776563}

      ERROR: DW051: {870898A2-05B7-11E5-9F8C-53B636776563}

      -------------------------------------------------------------------------------------

       

      Here is the error log for InDesign CS6

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR: DW051 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 11 error(s)

       

      ERROR: DW051: {1739F56A-78E9-11E1-91B8-D5885723D190}

      ERROR: DW051: {327492D4-78EB-11E1-8ABE-84C55623D190}

      ERROR: DW051: {3CB7E1A8-78E9-11E1-A332-DF895723D190}

      ERROR: DW051: {4482EF4A-376B-46DE-9B17-E377232328E0}

      ERROR: DW051: {50F5A7C9-1E43-4860-AED8-7F8722691F17}

      ERROR: DW051: {83463106-DD1C-4FE5-A61C-DF6715472AD4}

      ERROR: DW051: {97BA0109-F6BE-4F50-8904-C19442D7216E}

      ERROR: DW051: {B376BA68-78E8-11E1-8D66-91775723D190}

      ERROR: DW051: {B98E0DCB-1A75-4394-9813-3A114AA3891D}

      ERROR: DW051: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20}

      ERROR: DW051: {CFC3110A-491C-4DBF-A97D-66C567600A2F}

      -------------------------------------------------------------------------------------