4 Replies Latest reply on Sep 15, 2016 12:14 PM by Akash Sharma

    Lightroom 5.7 Crashes when using Print Dialogue Box

    nwarmour8

      I have uses LR 5.7 (with my iMac, 10.11.6) for a long time without any issues. However, today when I went to the Print Dialogue Box>Printer Settings, the normal list of "options" was not listed.  I was able to access the full menu by first selecting Advanced Media control. However, when I selected "Media Type" in order to select the paper I was using, the program crashed multiple times.  I print with an Epson 3880 and have been using it for many years quite successfully.

       

      Any thoughts on why the LR is crashing and howe to fix it.