1 Reply Latest reply on Sep 19, 2016 12:53 AM by Nanaky

    Kobo Not Recognized in ADE

    amandaalicer

      My Kobo is not showing up under devices in ADE.

       

      Here's what I've already tried:

       

      1. De-authorizing ADE (CTRL+Shift+D) and re-authorizing.
      2. Uninstalling ADE 4.5 and reinstalling ADE 4.5
      3. Uninstalling ADE 4.5 and reinstalling an earlier version (3.0).

       

      The Adobe ID is authorized just fine on ADE and the Kobo and connects to the computer, but it won't appear in ADE.

       

      Any help would be appreciated.