9 Replies Latest reply on Sep 25, 2016 6:03 AM by Steve Grisetti

    Importer reported a generic error!

    m habibr23525801 Level 1

      Hello All

       

      I have elements 14 on my new PC and now some of my mp4 videos are not importing over and are showing the above warning. My videos are all copied from my PS4 onto an external usb HDD. All the videos can be played normally but for some reason I cannot import them into premiere elements.

       

      I have tried searching for an answer but have little success. Does anyone know why this is happening?