3 Replies Latest reply on Sep 18, 2016 2:50 PM by Peru Bob

    I'm converting video files from premier Elements 13 with a windows 10 64 bit computer. The computer is shutting down 5 minutes into the conversion. I recently upgraded to windows 10. prior to that I was using windows 7. Premier elements was working fine t

    grippp

      I'm converting video files from Premier elements 13 with a windows 10 64 bit system to post on vimeo. about 5 minutes into the conversion my computer shuts down. before my upgrade to windows 10 I was using windows 7. I didn't have any problems with Premier Elements or the computer. I looked back at my receipt and there was no selection for a windows 10 download. Could this be my problem?