Sign feature suddenly stopped working under Fill & Sign?

[suzannew89821941]

​Fill & Sign - When using the Sign feature, why did the ability to "Apply" a signature image suddenly stop working?  The screen freezes.  Neither the Cancel or Apply options function. 

[Adorobat]

HI suzannew89821941

Could you please let us know the version of Adobe Reader installed on the machine?

Is this happening with a specific file or with other files as well?

Assuming you are using Adobe Reader, try using Fill & Sign on another file and check if its still freezes.

If its still freezes, repair Reader installation, launch Reader>navigate to Help menu> and then click Repair Installation.

Let us know if it worked.

Thank You,

Shivam