1 Reply Latest reply on Sep 19, 2016 4:08 AM by 문우정65808454

    I can not use openCL(Adobe After Effects CC 2015.3 & Adobe Premiere Pro CC 2015.3 & Adobe Media Encoder CC 2015.3)

    문우정65808454

      HI,

      How can I use openCL at my dual DISPLAY ADAPTOR raptop?

       

      * SYMPTOM : I can not use openCL

        - Adobe After Effects CC 2015.3

      미디어엔코더_openCL -2.PNG

        - Adobe Premiere Pro CC 2015.3

      미디어엔코더_openCL -3.PNG

        - Adobe Media Encoder CC 2015.3

      미디어엔코더_openCL 안됨.PNG

      * DELL's opinion : program error

      [System information : not trouble found]

      * DISPLAY ADAPTOR : intel(R) HD Graphics 5500 1G RAM + AMD Radeon R7 M270 4G RAM

      * PC : DELL INSPIRON 7548(RAM 16GB), I7 2.4GHZ CPU

      * OS : WINDOW 10 HOME 64BIT