We are sorry for the inconvenience.
Could you please share the exact workflow you do when application crashes.
Do you open PDF from Local or from other location like Document Cloud ?
Do you get any error message?
I clicked the app icon from home screen of iPad, then it freezed on the adobe reader logo with black background and crashed
Sometimes when I was lucky to get into the app, I was opening PDF from Local or Recent
However app would freeze and crash after ~1 minute
No error message so far
Hope this helps
This issue have been reported and our Adobe Acrobat Reader development team is investigating on this.
If you wish, you can recover your documents on iPad to work on. Refer this thread link for help: How to back up and restore PDF documents on iPad/iPhone using iTunes
Acrobat Reader 16.09.21 is available in the App Store now.
It should resolve the frequent crashes that you have experienced.
Please give it a try and let us know if it works for you.
We apologize for the inconvenience.