4 Replies Latest reply on Sep 20, 2016 12:30 PM by karenv66773707

    Indesign (& Photoshop) seems to be crashing my Macbook Pro

    karenv66773707

      I can't be 100% sure that Adobe is at fault but it appears that Indesign and Photoshop (in particular although it could be the whole Adobe suite) is crashing my computer.  When I say crash, I mean that the screen will split and the left hand side of the doc will appear on the right hand side of the screen and vice versa and the screen will have horizontal lines all over it.  Sometimes I can see well enough and the mouse will respond well enough for me to close the application but usually I have to force quit the whole computer.  This only happens when I use Adode products.  I use Indesign regularly and sometimes Photoshop.  I have had the computer in at the IT guy and while they did a number of things to it and finally got it working properly, it occurred again on the first time I used Indesign.  I have uninstalled Indesign (2014) and then reinstalled (2015) but the screen split as soon as Indesign opened.

       

      Can anyone suggest what might be going on and what I can do to fix it?

       

      Kind regards

      Karen