1 Reply Latest reply on Sep 20, 2016 4:59 AM by terrys30580497

    Trying to load Premier Elements from my disc


      I purchased the combined Photoshop Elements & Premier Elements 12 on same disc and have successfully installed and used the Photoshop Element. On attempting to install Premier I get error message :

      "Error opening installation log file.Verify that the specific log file location exists and is writable"

      Have :

      • Run as Administrator
      • Stopped & restarted Explorer.exe in task manager

      Still error message occurs.

      Please help

      John R.H.