Always save a backup of your print preset files:
1- File > print presets > define to make print preset files.
2- Click save button and select a save location
my workspace does not reset
Also copy a backup of your workspace.
Windows path: C:\Users\User Name\AppData\Roaming\Adobe\InDesign\Version 11.0-ME\en_AE\Workspaces
My presets are saved. The issue is that I have to reload them 10 times per day. This is not how the program should react after a crash/force quit.
Crash and force quit can both damage the InDesign installation. Try resetting the prefs (see Troubleshooting 101: Replace, or "trash" your preferences).
If that doesn't help, uninstall and reinstall.
If you find that crashing or the required use of force quit are frequent (NEVER FORCE QUIT unless that is the last resort), find the problem causing the errors. Most likely some sort of software conflict.