1 Reply Latest reply on Sep 22, 2016 10:00 AM by kanikas17063107

    Can't cancel membership after month of trying

    reemq14591445

      Hi

       

      I have been trying to cancel my Adobe Stock plan since last month and haven't been successful in doing so yet. I'm not sure what's happening but every time I  attempt to cancel, I don't see the option to do this under plan details. And now I get a notification from my credit card saying there's an attempt to bill me for something I tried canceling before my trial ended but had no success. And apparently, this is the norm for other users who started this "free trial" and are having no luck canceling. What's the deal???