10 Replies Latest reply on Oct 6, 2016 7:52 AM by JimTheKing

    I want to renew my teacher subscription, but i cannot connect to update my payment method

    JimTheKing Level 1

      I received this message about last week :

       

      Your Creative Cloud membership will expire on 09/18/2016. We hope you've been making the most of everything that Creative Cloud has to offer. To extend your membership, please update the billing information for your account, or add a prepaid card.
      Update your billing information (https://accounts.adobe.com/plans//edit-payment?deeplink=true&puser=
      Thank you for being a part of Creative Cloud,
      The Creative Cloud team

       

      The problem is that i cannot connect using this url, its spins indefinetly...are your systems down?

       

      Thanks in advance for any help you can bring

       

      Jim