4 Replies Latest reply on Sep 22, 2016 8:47 PM by Willi Adelberger

    CS3 programs won't open

    katiem9038919

      I'm using an old version of CS3, which has been working perfectly well up until a few days ago. Now suddenly when I try to open one of three programs (Photoshop, InDesign, Illustrator), nothing happens. No error message, just...nothing.

       

      I've tried several possible solutions (uninstall and reinstall, the cleaner tool, the license repair tool, running as an administrator, running in different compatibility modes) with no luck. Weirdly, I don't have the same problem with Acrobat, even though it is part of the same suite of programs and I installed (and reinstalled!) it at the same time.

       

      I can navigate to the folder and see the application programs there, which makes me think it is not a problem with the installation itself. There were some recent updates to Windows (I'm using Windows 10), so maybe something changed there? Anything else I might be able to try to salvage this situation??