26 Replies Latest reply on Jul 18, 2017 8:31 AM by CN13579

    Numbered Lists with Dynamic Content Filtering

    CN13579

      I couldn't find this information anywhere, though I would imagine I'm probably not the first person to encounter this issue...

       

      I have some topics where the steps in procedures are presented with numbered lists. I'm using Conditional Build Tags on some of the numbered steps to filter them out when specific filters are applied in the Responsive HTML5 output. When I look at a topic in the preview mode and apply filters, the list numbers automatically renumber to avoid skipping numbers. However, when I generate the output and then apply the filter, the rows disappear as expected, but the numbered lists skip the filtered numbers.

       

      For example:

       

      ex 1.PNG

       

      This filters as shown in the preview:

       

      ex 2.PNG

       

      But in the generated output, the numbering is way off:

       

      ex 3.PNG

       

      Is there any way to make this number correctly?

        • 1. Re: Numbered Lists with Dynamic Content Filtering
          Captiv8r Adobe Community Professional & MVP

          Hi there

           

          Have you looked to ensure you haven't applied a specific start number to some of the stuff? I tested my own RoboHelp 2015 Release and the numbers filter out and maintain the numbering just fine. For example, if I have a list like this:

           

          1. List item one

          2. List item two

          3. List item three

           

          And the filtering removes list item two, my list looks like this:

           

          1. List item one

          2. List item three

           

          For the items that aren't following the numbering, I'd look at the list to ensure it doesn't resemble this:

           

          tmp1.png

           

          Cheers... Rick

          • 2. Re: Numbered Lists with Dynamic Content Filtering
            CN13579 Level 1

            Thanks for the reply. Did you try generating your list in Responsive HTML5 format? It works fine for me when I use the Robohelp preview feature, but when I actually generate the Responsive HTML5 output, it does not work. I have not specified any special numbering or restarts to the list.

             

            The list numbers seem to be hard coded in the html, so I'm guessing this is not something that it can do at run time?

            • 3. Re: Numbered Lists with Dynamic Content Filtering
              Jeff_Coatsworth Adobe Community Professional & MVP

              Can you show us an example of how the list numbering is appearing in the HTML output? I'm pretty sure you shouldn't be seeing the actual numbers if your list is defined correctly...

              • 4. Re: Numbered Lists with Dynamic Content Filtering
                CN13579 Level 1

                Sure. Here it is in the generated output:

                ex 4.PNG

                 

                And here it is when viewing in Robohelp's preview (before generating):

                ex 5.PNG

                • 5. Re: Numbered Lists with Dynamic Content Filtering
                  Jeff_Coatsworth Adobe Community Professional & MVP

                  Sorry, I meant, "let's see the source HTML code" in your topic and in the output.

                  • 6. Re: Numbered Lists with Dynamic Content Filtering
                    Captiv8r Adobe Community Professional & MVP

                    Well, considering the niggling little fact that the only output format that offers filtering at this point is Responsive HTML 5.

                     

                    From what I've seen with my own testing, the numbers are certainly not hard coded as you are thinking.

                     

                    Here, I recorded a small video to demonstrate.

                     

                    Click here to view

                     

                    Cheers... Rick

                    • 7. Re: Numbered Lists with Dynamic Content Filtering
                      CN13579 Level 1

                      Thanks for taking the time to demonstrate that. I do not believe there are any restarts in my code. I don't see any.  I'll paste code excerpts below as requested above. This is the Bullets and Numbering screen for step 9:

                       

                      ex 8.PNG

                       

                      Perhaps it is relevant that I am using a Multilevel List style for these steps? I have the list style configured as shown:

                       

                      ex 6.PNG

                       

                      Additionally, this section appears in two chapters so I have it in a snippet, though I tried it outside of a snippet and found the same issue. For reference, here's what the tagging looks like:

                       

                      ex 7.PNG

                       

                      It does work fine in the preview mode. Could an Output setting be causing this?

                       

                      Thanks for the help guys.

                       

                      Here's an excerpt from the section shown in my last post. This is the HTML source in Robohelp:

                       

                      When the Select Features window displays, click

                      the <b style="bidi-font-weight: normal; color: #800000;">Select All</b>

                      Tool, and click <b style="bidi-font-weight: normal; color: #800000;">Next</b>.</p><?rh-list_end ?>

                      <p class="List_Number_Image"><span style="no-proof: yes;"><img src="image27.jpg"

                        alt="" style="border: none;" border="0" /></span></p>

                      <?rh-list_start level="1" class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number">Continue with the SQL Server Service Pack installation.<span

                        style="spacerun: yes;">&#160;</span>&#160;This can take some time.</p><?rh-list_end ?>

                      <?rh-list_start level="1" class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number">When the SQL Server Service Pack installation

                      is complete, shut down and restart the Server.</p><?rh-list_end ?>

                      <p class="List_Number_Image"><img src="image28.jpg" alt="" style="border: none;"

                                border="0" /></p>

                      <?rh-cbt_start condition="SQL_All_Versions" ?><?rh-list_start level="1"

                        class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number">When you want to install Service Pack 2 (Service

                      Pack 2 is supported but not required for SQL Server 2008 R2 x64), <b style="bidi-font-weight: normal;">repeat

                      steps</b> <b style="bidi-font-weight: normal;">1</b> <b style="bidi-font-weight: normal;">through</b>

                      <b style="bidi-font-weight: normal;">4</b> to install Service Pack 2.<span

                        style="spacerun: yes;">&#160;</span>&#160;Otherwise, <b style="bidi-font-weight: normal;">skip

                      to step</b> <b style="bidi-font-weight: normal;">7</b>.</p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_All_Versions" ?><?rh-list_start level="1"

                        class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number">Install Service Pack 2 (Service Pack 2 is required

                      for SQL Server 2012 x64), <span><b style="bidi-font-weight: normal;">repeat

                      steps</b></span> <span><b style="bidi-font-weight: normal;">1</b></span>

                      <span><b style="bidi-font-weight: normal;">through</b></span> <span><b

                        style="bidi-font-weight: normal;">4</b></span> to install Service

                      Pack 2.<span style="spacerun: yes;">&#160;</span></p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_All_Versions" ?><?rh-list_start level="1"

                        class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number"><span>When you want to install Service Pack 3

                      (Service Pack 3 is supported, but not required for SQL Server 2008 R2

                      x64), <b style="bidi-font-weight: normal;">repeat steps</b> <b style="bidi-font-weight: normal;">1</b>

                      <b style="bidi-font-weight: normal;">through</b> <b style="bidi-font-weight: normal;">4</b>

                      to install Service Pack 3.</span><span style="spacerun: yes;">&#160;</span><span>&#160;Otherwise,

                      <b style="bidi-font-weight: normal;">skip to step</b> <b style="bidi-font-weight: normal;">7</b>.</span></p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2008" ?><?rh-list_start level="1" class="ML_List"

                                     style="list-style: rh-list;

                                     list-style: rh-list;" ?><p

                        class="List_Number">When you want to install Service Pack 2 (Service

                      Pack 2 is supported but not required for SQL Server 2008 R2 x64), <b style="bidi-font-weight: normal;">repeat

                      steps</b> <b style="bidi-font-weight: normal;">1</b> <b style="bidi-font-weight: normal;">through</b>

                      <b style="bidi-font-weight: normal;">4</b> to install Service Pack 2.<span

                        style="spacerun: yes;">&#160;</span>&#160;Otherwise, <b style="bidi-font-weight: normal;">skip

                      to step</b> <b style="bidi-font-weight: normal;">7</b>.</p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2012" ?><?rh-list_start level="1" class="ML_List"

                                     style="list-style: rh-list;

                                     list-style: rh-list;" ?><p

                        class="List_Number">Install Service Pack 2 (Service Pack 2 is required

                      for SQL Server 2012 x64), <?rh-cbt_start condition="SQL_2012" ?><b style="bidi-font-weight: normal;">repeat

                      steps</b><?rh-cbt_end ?> <?rh-cbt_start condition="SQL_2012" ?><b style="bidi-font-weight: normal;">1</b><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2012" ?><b style="bidi-font-weight: normal;">through</b><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2012" ?><b style="bidi-font-weight: normal;">4</b><?rh-cbt_end ?>

                      to install Service Pack 2.<?rh-cbt_start condition="SQL_2012" ?><span

                        style="spacerun: yes;">&#160;</span><?rh-cbt_end ?></p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2008" ?><?rh-list_start level="1" class="ML_List"

                                     style="list-style: rh-list;

                                     list-style: rh-list;" ?><p

                        class="List_Number">When you want to install Service Pack 3 (Service

                      Pack 3 is supported, but not required for SQL Server 2008 R2 x64), <?rh-cbt_start condition="SQL_2008" ?><b

                        style="bidi-font-weight: normal;">repeat steps</b><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2008" ?><b style="bidi-font-weight: normal;">1</b><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2008" ?><b style="bidi-font-weight: normal;">through</b><?rh-cbt_end ?>

                      <?rh-cbt_start condition="SQL_2008" ?><b style="bidi-font-weight: normal;">4</b><?rh-cbt_end ?>

                      to install Service Pack 3.<?rh-cbt_start condition="SQL_2008" ?><span

                        style="spacerun: yes;">&#160;</span><?rh-cbt_end ?>&#160;Otherwise,

                      <?rh-cbt_start condition="SQL_2008" ?><b style="bidi-font-weight: normal;">skip

                      to step</b><?rh-cbt_end ?> <?rh-cbt_start condition="SQL_2008" ?><b style="bidi-font-weight: normal;">7</b><?rh-cbt_end ?>.</p><?rh-list_end ?><?rh-cbt_end ?>

                      <?rh-list_start level="1" class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number"><span style="bookmark: _Ref382406796;">Access

                      Windows Server Computer Management</span> <span style="bookmark: _Ref392685365;">(refer

                      to </span><a href="Database_Server/Accessing_Alliant%2c_SQL_Server%2c_and_Windows_Server_Applications/ Accessing_Alliant%2c_SQL_Server%2c_and_Windows_Server_Applications.htm">Accessing

                      Alliant, SQL Server, and Windows Server Applications</a> <span style="bookmark: _Ref392685365;">for

                      further information).</span></p><?rh-list_end ?>

                      <p class="List_Number_Image"><img src="image30.jpg" alt="" style="border: none;"

                                border="0" /></p>

                      <?rh-list_start level="1" class="ML_List" style="list-style: rh-list; list-style: rh-list;" ?><p

                        class="List_Number">Expand <b style="bidi-font-weight: normal; color: #800080;">Services

                      and Applications</b>, expand <b style="bidi-font-weight: normal; color: #800080;">SQL

                      Server Configuration Manager</b>, expand <b style="bidi-font-weight: normal;

                                  color: #800080;">SQL Server

                      Network Configuration</b> and select <b style="bidi-font-weight: normal;

                                 color: #800080;">Protocols</b>

                      for <i style="bidi-font-style: normal;">ServerName</i>.

                       

                       

                      And here is the same section in the generated output:

                       

                       

                      <b style="bidi-font-weight: normal; color: #800000;">Select All</b>

                       

                      <b style="bidi-font-weight: normal; color: #800000;">Next</b>.</p>

                       

                      p class="List_Number_Image"><span style="no-proof: yes;"><img src="../../../image27.jpg" alt="" style=" border:none; width:100%; max-width:550px;" border="0" /></span></p>

                       

                      p

                       

                      class="List_Number"><span class="rls-1-ML_List">3.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>Continue with the SQL Server Service Pack installation.<span

                       

                      style="spacerun: yes;">&#160;</span>&#160;This can take some time.</p>

                       

                      p

                       

                      class="List_Number"><span class="rls-1-ML_List">4.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>When the SQL Server Service Pack installation

                       

                      </p>

                       

                      p class="List_Number_Image"><img src="../../../image28.jpg" alt="" style=" border:none; width:100%; max-width:548px;" border="0" /></p>

                       

                      p class="List_Number rh-hide" data-rhtags="10"><span class="rls-1-ML_List">5.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>When you want to install Service Pack 2 (Service

                       

                      <b style="bidi-font-weight: normal;">repeat

                       

                      </b> <b style="bidi-font-weight: normal;">1</b> <b style="bidi-font-weight: normal;">through</b>

                       

                      <b style="bidi-font-weight: normal;">4</b> to install Service Pack 2.<span

                       

                      style="spacerun: yes;">&#160;</span>&#160;Otherwise, <b style="bidi-font-weight: normal;">skip

                       

                      </b> <b style="bidi-font-weight: normal;">7</b>.</p>

                       

                      p class="List_Number rh-hide" data-rhtags="10"><span class="rls-1-ML_List">6.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>Install Service Pack 2 (Service Pack 2 is required

                       

                      <span><b style="bidi-font-weight: normal;">repeat

                       

                      </b></span> <span><b style="bidi-font-weight: normal;">1</b></span>

                       

                      <span><b style="bidi-font-weight: normal;">through</b></span> <span><b

                       

                      style="bidi-font-weight: normal;">4</b></span> to install Service

                       

                      <span style="spacerun: yes;">&#160;</span></p>

                       

                      p class="List_Number rh-hide" data-rhtags="10"><span class="rls-1-ML_List">7.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span><span>When you want to install Service Pack 3

                       

                      <b style="bidi-font-weight: normal;">repeat steps</b> <b style="bidi-font-weight: normal;">1</b>

                       

                      <b style="bidi-font-weight: normal;">through</b> <b style="bidi-font-weight: normal;">4</b>

                       

                      </span><span style="spacerun: yes;">&#160;</span><span>&#160;Otherwise,

                       

                      <b style="bidi-font-weight: normal;">skip to step</b> <b style="bidi-font-weight: normal;">7</b>.</span></p>

                       

                      p class="List_Number rh-hide" data-rhtags="4"><span class="rls-1-ML_List">8.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>When you want to install Service Pack 2 (Service

                       

                      <b style="bidi-font-weight: normal;">repeat

                       

                      </b> <b style="bidi-font-weight: normal;">1</b> <b style="bidi-font-weight: normal;">through</b>

                       

                      <b style="bidi-font-weight: normal;">4</b> to install Service Pack 2.<span

                       

                      style="spacerun: yes;">&#160;</span>&#160;Otherwise, <b style="bidi-font-weight: normal;">skip

                       

                      </b> <b style="bidi-font-weight: normal;">7</b>.</p>

                       

                      p class="List_Number rh-hide" data-rhtags="2"><span class="rls-1-ML_List">9.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>    </span>Install Service Pack 2 (Service Pack 2 is required

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="2" class="rh-hide">repeat

                       

                      </b> <b style="bidi-font-weight: normal;" data-rhtags="2" class="rh-hide">1</b>

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="2" class="rh-hide">through</b>

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="2" class="rh-hide">4</b>

                       

                      <span style="spacerun: yes;" data-rhtags="2" class="rh-hide">&#160;</span></p>

                       

                      p class="List_Number rh-hide" data-rhtags="4"><span class="rls-1-ML_List">10.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>  </span>When you want to install Service Pack 3 (Service

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">repeat steps</b>

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">1</b>

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">through</b>

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">4</b>

                       

                      <span style="spacerun: yes;" data-rhtags="4" class="rh-hide">&#160;</span>&#160;Otherwise,

                       

                      <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">skip

                       

                      </b> <b style="bidi-font-weight: normal;" data-rhtags="4" class="rh-hide">7</b>.</p>

                       

                      p

                       

                      class="List_Number"><span class="rls-1-ML_List">11.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>  </span><span style="bookmark: _Ref382406796;">Access

                       

                      </span> <span style="bookmark: _Ref392685365;">(refer

                       

                      </span><a href="../../Accessing_Alliant,_SQL_Server,_and_Windows_Server_Applications/Accessing_Alliant,_ SQL_Server,_and_Windows_Server_Applications.htm">Accessing

                       

                      </a> <span style="bookmark: _Ref392685365;">for

                       

                      </span></p>

                       

                      p class="List_Number_Image"><img src="../../../image30.jpg" alt="" style=" border:none; width:100%; max-width:430px;" border="0" /></p>

                       

                      p

                       

                      class="List_Number"><span class="rls-1-ML_List">12.</span><span style='word-spacing:normal; font:6.0pt "Times New Roman"'>  </span>Expand <b style="bidi-font-weight: normal; color: #800080;">Services

                       

                      </b>, expand <b style="bidi-font-weight: normal; color: #800080;">SQL

                       

                      </b>, expand <b style="bidi-font-weight: normal;

                       

                      SQL Server

                       

                      </b> and select <b style="bidi-font-weight: normal;

                       

                      Protocols</b>

                       

                      <i style="bidi-font-style: normal;">ServerName</i>.

                       

                      • 8. Re: Numbered Lists with Dynamic Content Filtering
                        Captiv8r Adobe Community Professional & MVP

                        I'm seeing this code:

                         

                        tmp4.png

                         

                        Are you by chance using the "Multi-Level" list here? If so, maybe that's what's nailing things. I'll have to test a bit on my end.

                         

                        Cheers... Rick

                        • 9. Re: Numbered Lists with Dynamic Content Filtering
                          Jeff_Coatsworth Adobe Community Professional & MVP

                          Maybe the multi-level list function has an impact - I don't know - never used it. Is your RH2015 install completely patched up?

                          • 10. Re: Numbered Lists with Dynamic Content Filtering
                            Captiv8r Adobe Community Professional & MVP

                            Yep, just tested on my end with a multi-numbered list. And in that list type, things go to pot!

                             

                            tmp1.png

                            Seems the fix is to avoid using that list type. Pretty easy to accomplish. Select first and last bit of list and click the multilevel icon. then simply apply numbers.

                             

                            Cheers... Rick

                            • 11. Re: Numbered Lists with Dynamic Content Filtering
                              Jeff_Coatsworth Adobe Community Professional & MVP

                              And then go file a bug report to get it on Adobe's radar ;>)

                              • 12. Re: Numbered Lists with Dynamic Content Filtering
                                Captiv8r Adobe Community Professional & MVP

                                Follow up. I tried manipulating the code in the editor. I noticed that the list code had the outer tagging pertaining to the list and the CBT tagging following that. So I tried rearranging the order in which they were listed. Made no difference I could see in the output. Things were still horked.

                                 

                                I'm thinking that you have discovered a hidden feature! Congratulations!

                                 

                                I'd suggest reporting it to Adobe.

                                 

                                Click here to file a bug report

                                 

                                Cheers... Rick

                                • 13. Re: Numbered Lists with Dynamic Content Filtering
                                  CN13579 Level 1

                                  Bummer. We pretty much need to keep it a multilevel list. I'll have to try to think of a workaround when I have more time.

                                   

                                  I've filed bug reports with adobe before and they've gone nowhere. I don't really think it's worth the time but if anyone else comes across this issue and wants to, feel free to use our examples.

                                   

                                  Thanks for the help guys.

                                  • 14. Re: Numbered Lists with Dynamic Content Filtering
                                    Captiv8r Adobe Community Professional & MVP

                                    Actually, the bug reports do end up before the development team responsible for the product. I've filed bugs in the past where the dev team actually sent me follow up messages asking for more detail or sometimes advising that it isn't a bug and I should be using feature (X) instead of doing what I was doing.

                                     

                                    I'll be happy to file a bug report about this.

                                     

                                    Cheers... Rick

                                    • 16. Re: Numbered Lists with Dynamic Content Filtering
                                      CN13579 Level 1

                                      Could you post a link to the bug report for this so I can vote for it? This is an important issue for me. Thanks.

                                      • 17. Re: Numbered Lists with Dynamic Content Filtering
                                        Captiv8r Adobe Community Professional & MVP

                                        You will need to obtain and use a login.

                                         

                                        Click here to view

                                         

                                        Cheers... Rick

                                        • 18. Re: Numbered Lists with Dynamic Content Filtering
                                          CN13579 Level 1

                                          I meant the specific bug listing for this issue, if you entered one as suggested above. If not, I'll go ahead and enter one.

                                          • 20. Re: Numbered Lists with Dynamic Content Filtering
                                            CN13579 Level 1

                                            Did adobe wipe out all their old bug reports? I went to check on this to see if they are going to fix it and it's nowhere to be found.

                                            • 21. Re: Numbered Lists with Dynamic Content Filtering
                                              Peter Grainge Adobe Community Professional (Moderator)

                                              What was wiped was your access. I do know they still internal access but

                                              that doesn't help you. There's a new bugbase. I'll add a link once I'm back

                                              on a PC.

                                              • 22. Re: Numbered Lists with Dynamic Content Filtering
                                                CN13579 Level 1

                                                Are they likely to fix this? We just upgraded to Robohelp 2017 and it's still broken. It seems like a pretty big flaw when dynamic content filtering is one of their big features now.

                                                • 23. Re: Numbered Lists with Dynamic Content Filtering
                                                  Jeff_Coatsworth Adobe Community Professional & MVP

                                                  Looks like it's now called "Tracker" - Tracker - have a look & see if your issue in there...

                                                  • 24. Re: Numbered Lists with Dynamic Content Filtering
                                                    CN13579 Level 1

                                                    The search is not working for me now... It just spins endlessly. I do remember searching this new tracker before and not finding it which is why I asked if they wiped out all of their old bug reports.

                                                     

                                                    I'm sincerely wondering if something happened at Adobe recently. We had a really hard time navigating their site to download the new applications and their communication and documentation seem to have taken a step down in quality.

                                                    • 25. Re: Numbered Lists with Dynamic Content Filtering
                                                      Peter Grainge Adobe Community Professional (Moderator)

                                                      I just went to the bug base and selected RH as the product and then Execute Search at the bottom of the screen. Worked OK.

                                                       

                                                      By Adobe standards, TechCommSuite is a relatively small product. Sadly it is easier if you use Google to find something on Adobe's site.

                                                       

                                                      I don't think the documentation has changed too much other than being a responsive layout.

                                                       


                                                      See www.grainge.org for RoboHelp and Authoring information

                                                       

                                                       

                                                      @petergrainge

                                                      • 26. Re: Numbered Lists with Dynamic Content Filtering
                                                        CN13579 Level 1

                                                        I recreated this bug (sort of) in the bug base. We're still waiting for this to be fixed. If anyone wants to vote for it, here's a link:

                                                         

                                                        Tracker