4 Replies Latest reply on Sep 28, 2016 11:37 PM by thomasl85317330

    LR6 licening and installation issues after applying latest update

    thomasl85317330

      Hello,

      latest update installed yesterday afternoon. After restart LR6 requests Licenses Key & to logon to Adobe, since then I am unable to use the product as it seems not to accept the LR6 upgrade key nor does it ask as it usual would do for a previous key. Everything seem to be cloud now rather than desktop version of LR6. After contacting support yesterday, the only suggestion I got was to install new, downloaded LR6 again and reinstalled twice since with different options but problem persists.

      Any help appreaciated.

      Thanks Thomas