5 Replies Latest reply on Apr 29, 2017 12:16 PM by t0bler

    Infinite loading loop of creative cloud when it's start

    nicolas021

      After properly installing Adobe Creative Cloud, I start the application. When the application is launched, a blue circle's loading at infinity.

       

      I have already tried all the solving approach that I found on the adobe site, but nothing works to resolve my problem.

       

      I have already tried to use Adobe CC Cleaner tool to uninstall Creaive Cloud, I restart my computer and restarted the application, I deleted the document OOBE file and restart the application, my version of Creative cloud is already the latest version, none of its solutions have worked...

       

      I work on Windows for information.

       

      If someone has another solution offer me, it is welcome.

       

       

      Thank you

      Nicolas021