3 Replies Latest reply on Aug 7, 2017 3:27 AM by twaritar3263062

    Problem with a damaged image download in Adobe Stock


      I licensed an ai image in Adobe stock and when I go to open it I get an error message. I downloaded it 3 times and can see the image in preview but it won't open any other way and the file is grayed out. How can I get a fix or cancel the sale so I can order another image when I can't access anyone via phone or chat?