7 Replies Latest reply on Oct 3, 2016 2:23 PM by Sheena Kaul

    No puedo ver el proyecto

    marcelod47064873

      Hola. Comienzo el proyecto, elijo las fotos, la música, pero no puedo verlo en la pantalla. Queda pensando con una pantalla en negro...

      Tengo un Sony m4 acqua.  Lo volví a instalar y pasa lo mismo...  Como hago para ver mi video??

        • 1. Re: No puedo ver el proyecto
          KoMaruyama Adobe Community Professional

          I'm not familiar with the Sony m4 aqua. 

           

          Did the application ask to gain access to your library?  You should see the photos and video once the project is created.

           

          Is it possible to send a screenshot of what you are seeing?

          Do you see the application, but black frames in the interface?

          • 2. Re: No puedo ver el proyecto
            marcelod47064873 Level 1

            Hu

            I can noticias see the proyect, only a Black screen,  the same With the free proyects.

             

             

             

            Enviado desde mi teléfono inteligente Sony Xperia™

             

            -


            KoMaruyama escribió -


             

            >     

            >No puedo ver el proyecto

            >created by KoMaruyama in Premiere Clip - View the full discussion

            >I'm not familiar with the Sony m4 aqua. 

            >Did the application ask to gain access to your library?  You should see the photos and video once the project is created.

            >Is it possible to send a screenshot of what you are seeing?

            >Do you see the application, but black frames in the interface?

            >     

            >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9030198#9030198 and clicking ‘Correct’ below the answer

            >     

            >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

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            >     

            >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

            >     

            >Start a new discussion in Premiere Clip by email or at Adobe Community

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            • 3. Re: No puedo ver el proyecto
              marcelod47064873 Level 1

              Hu

              I can noticias see the proyect, only a Black screen,  the same With the free proyects.

               

               

               

              Enviado desde mi teléfono inteligente Sony Xperia™

               

              -


              KoMaruyama escribió -


               

              >     

              >No puedo ver el proyecto

              >created by KoMaruyama in Premiere Clip - View the full discussion

              >I'm not familiar with the Sony m4 aqua. 

              >Did the application ask to gain access to your library?  You should see the photos and video once the project is created.

              >Is it possible to send a screenshot of what you are seeing?

              >Do you see the application, but black frames in the interface?

              >     

              >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9030198#9030198 and clicking ‘Correct’ below the answer

              >     

              >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

              >Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9030198#9030198

              >     

              >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

              >     

              >Start a new discussion in Premiere Clip by email or at Adobe Community

              >For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

              >This email was sent by Adobe Community because you are a registered user.

              >      You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

              >                                                

              >

              • 4. Re: No puedo ver el proyecto
                KoMaruyama Adobe Community Professional

                Which version of Android?

                If you only see black screens with all of the free Adobe products, try to log out, then login again.

                Or did you attempt to reinstall?

                 

                ¿Qué versión de Android?

                Si sólo ve pantallas negras con todos los productos libres de Adobe,

                tratar de cerrar la sesión, a continuación, iniciar sesión de nuevo.
                ¿O se intenta volver a instalar?

                1 person found this helpful
                • 5. Re: No puedo ver el proyecto
                  marcelod47064873 Level 1

                  hola,

                  ya desinstale el programa, apague el teléfono, volvi a reinstalar el programa varias veces..y continua haciendo lo mismo.

                  android versión 5.0

                   

                   

                      El Miércoles, 28 de septiembre, 2016 13:48:44, KoMaruyama <forums_noreply@adobe.com> escribió:

                   

                   

                     

                   

                  No puedo ver el proyecto

                  created by KoMaruyama in Premiere Clip - View the full discussionWhich version of Android?If you only see black screens with all of the free Adobe products, try to log out, then login again. Or did you attempt to reinstall? ¿Qué versión de Android?Si sólo ve pantallas negras con todos los productos libres de Adobe, tratar de cerrar la sesión, a continuación, iniciar sesión de nuevo.

                  ¿O se intenta volver a instalar? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9034562#9034562 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9034562#9034562 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Premiere Clip by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.  This email was sent by Adobe Community because you are a registered user.

                  You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

                   

                  • 6. Re: No puedo ver el proyecto
                    KoMaruyama Adobe Community Professional

                    Esto podría ser un problema técnico con el software y el teléfono. (Sony m4 Aqua)

                    Creo que está haciendo todo lo posible para resolverlo, los técnicos de Adobe tendrán que responder.

                    Adobe es compatible con Android, pero no todo el hardware.

                    ANDROID 5.0

                    SONY M4 AQUA

                     

                    This might be a technical problem with the software and phone.

                    I think you are doing everything possible to solve it, Adobe technicians will have to respond.

                    Adobe is compatible with Android, but not all hardware.

                    ANDROID 5.0

                    SONY M4 AQUA

                     

                    bronwyn-lewis nakieshakkoss

                    1 person found this helpful
                    • 7. Re: No puedo ver el proyecto
                      Sheena Kaul Adobe Employee

                      Hi Marcelo,

                       

                      Please uninstall the application and restart the device.

                       

                      Once restarted, please reinstall the application.

                       

                      Regards,

                      Sheena