13 Replies Latest reply on Feb 12, 2018 6:47 PM by Meadsmat

    How to Fix Error 16 configuration error, Mac os 10.11.6, purchased not cloud LR

    Teri Bloom Level 1



      I purchased Lightroom and am not on creative cloud.

      When I try to start LR I keep getting error message saying Configuration Error 16, re-install product.

      Please explain how to fix  - as this is a sporadic problem but happening more and more.


      Mac os 10.11.6, LR v. 6.6


      many thanks, Teri