1 Reply Latest reply on Sep 25, 2016 12:18 PM by 99jon

    Unable to open Lightroom 6

    Ivor in Northumberland Level 1

      Hi,

       

      I am suddenly unable to open Lightroom 6.  I get this error message.Capture.JPG

       

      I have uninstalled, run the Adobe Creating Cloud cleaner. Run C Cleaner on files and the registry. Downloaded and reinstalled LR6 and still get the same message.
      I tried the trial of CC and that worked okay.

       


      Windows 10 Home. v1607

      AMD A10-7700K Radeon, 4C and 6G cores, 3.4 GHz
      8GB RAM.

       

      Any thoughts how to fix this, please?

       

      Thanks,

       

      Ivor