5 Replies Latest reply on Sep 25, 2016 9:24 PM by Brad Lawryk

    Downloading an Image


      I have a number of images migrated over from DPC

      Today I licensed 4 of the remaining images I have left

      This is the first time I have used Adobe Stock and I can't download any images

      The tutorial explains a number of things to do including restarting Adobe Stock/Clearing Internet Cache/Using a different browser/Trying to download through your license history etc....

      I have tried all of these things and had no luck - the four images are firmly stuck inside a Library folder

      I am now thinking I have to sign up for some Adobe plan but that was not explained when I migrated the images over from DPC

      This is probably a silly mistake I am making but having tried everything Adobe FAQ suggested I am at a loss as to why I can't download these four images so any help someone can give me would be much appreciated