What kind of laptop is it? Do you have same message if you try running CC 2014 or CC 2015?
Is your CC 2015.3 version updated to 13.8.1?
It is an asus n56vz with a nvidia gt650m (2gb), an intel core i7 3610QM 2,3ghz and 16gb RAM.
There are no new updates showing in creative cloud so I asume I have the most recent.
Is there a way to go back to an older update? Because I'm note sure if the same message will show up with older versions.
There have been a number of occasions where the CC app was showing as up to date when it wasn't, so I wouldn't trust it. If you go to Help>About After Effects, it will tell you the full version number.
Your CC subscription includes all releases of After Effects from CS6 to the most recent.
i have same laptop + same issue just little bit different. When i run Adobe Premier Pro i got some message. .
Thanks for answering.
The starting screen from after effects shows version 13.8.1
I tried a few things.
First I tried an older version of after effects. (2015) this didn't work.
Then I installed an older version of my videocard driver. This one used to work a month ago.
I tried it both with after effects 2015cc and 2015.3cc. Both versions didn't work.
I'm guessing it's a hardware problem since the same message also showed up a few times this month at random.
If there are other solutions I can try first before trying to fix the hardware or buying a new laptop, please let me know.
I asked asus support and they send me the right driver updates for both intel and nvidia.
Seems like updating via nvidia config didn't work so I did a clean install for the update Asus support send me.
Thanks for the help.
Thanks for sharing what worked!