I am in the same boat, I have lost loads of important documents from my document cloud, can anyone help?
I would suggest you to please go to cloud.acrobat.com and check for your documents under the recent folder or the Document cloud folder.
If the issue still persist please let us know.
Hi I just did this, there is one document only all the others have disappeared
I request you to please answer a few questions for me to resolve this.
Could you please confirm if you saved any documents in Creative Cloud (not Document Cloud) and the version of Acrobat Reader on your iPhone as well as the iOS version.
Also please confirm what happens when you tap Document Cloud in the file location popover menu?
Does the next screen ask you to sign in or show your documents?
What do you see in your web browser when you got to assets.adobe.com/files and sign in with your Adobe Id?
So ive checked creative cloud also and it is saying no files.
My iPad version is 10.0.2
Adobe Acrobat version 16.09.21
On the iPad there is some documents on the local section, but all that had been saved to the document cloud section are now gone. There is one appearing in the document cloud that I saved today.
When I sign into assets.adobe.com/files it says:
Creative cloud folder is empty