1 Reply Latest reply on Sep 26, 2016 10:12 AM by 99jon

    Unable to import my photographs since Mac update

    alisonm10246147

      Since I updated my mac I can only see a ghost of a photograph when importing.

      I am unable to access and import any photographs from my mac to Lightroom.

      The renders Lightroom unusable.

      How can I access my photographs?

        • 1. Re: Unable to import my photographs since Mac update
          99jon Adobe Community Professional & MVP

          It’s working OK for me on Mac OS 10.12 Try expanding the left-hand tab for the camera or device below Mac HD. Then select the actual camera folder containing the images. Does that make a difference?

           

          Expand the destination folder if using Copy or Copy as DNG and choose a folder location or click the plus icon to create a new one. The full file path to the selected folder should be shown top-right (see image)

           

          Destination.jpg