3 Replies Latest reply on Jul 17, 2017 12:31 PM by capn_banks

    CFHDDEcoder64.dll is missing

    hussamc60126729

      Hello,

       

      I have purchased Adobe Premire Elements 14 and have installed it on my 64 bit Windows 7 PC w/ Service Pack 1 and it has an i7 processor. When I open the Video Editor application, I am prompted with a window that is titled: "PSADriverWindow: Adobe Premire Elements.exe - System Error". The message of the window box is "The program can't start because CFHDDecoder64.dll is missing from your computer. Try reinstalling the program to fix this problem".

       

      However, when it uninstall and reinstall Adobe. I still get this message.

       

      Please help me with this issue ASAP or I am returning the software to get my refund.

       

      Best Regards