2 Replies Latest reply on Sep 26, 2016 5:43 PM by Brucgovn

    Error Code 201

    _MFO_

      Getting the 201 error code while trying to download the CC update from the CC app on a Mac. tried downloading the latest installer straight from the adobe site, the installer downloaded fine, but when installing it i still get a 201 error. Spent loads of time on this forum trying to figure it out and havent found anything that worked (read the FAQ on 201 errors, read the related threads with no results, and deleting files on my computer seems pointless since the latest installer doesnt even get to the point of installing anything before it gives me the error). i have a perfectly fine wi-fi connection and no means of direct wire connection on my Mac.

        • 1. Re: Error Code 201
          Brucgovn Adobe Community Professional

          Follow below steps :

           

          Step 1)

           

          Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.

          (Applications>Utiliites)

          Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.

           

           

          Step 2)

          Trash Adobe Creative Cloud folder from Applications as well.

           

           

          Step 3)

           

          1) Right click on Finder icon and  select "Go-ToFolder " option.

          2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

          ~/library

          3)Then navigate to Application Support>Adobe.

          Open Adobe folder and trash folders named AAMUpdater and OOBE.

           

           

           

          Step 4)

           

          1) Right click on Finder icon and  select "Go-To" Folder option.

          2) You will get a text box, type-in below command and then hit 'Return' key.

          /library

          3)Then navigate to Application Support>Adobe.

          Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

           

           

           

          Step 5)

           

          Click on the below link and download & run Adobe Cleaner tool :

           

          Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .

          http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

           

          Step 6 )

          1)Please click on Apple menu icon and select System Preferences, and then click Network.

          2)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).

          3)Then click on Advanced button and click Proxies Tab.

          4)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.

          5)Then click on Apply Now button.

           

          Step 7)

           

          Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.

           

          https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

          • 2. Re: Error Code 201
            Brucgovn Adobe Community Professional

            Still same ???

             

            Try Offline installer:

             

             

            Steps for direct download installation process:

             

            Step 1)

             

            Click on below link and open CS 6 download page , do not download anything from there , simply keep it open.

             

            Download Adobe Creative Suite 6 applications

             

            Step 2)

             

            Once the CS 6 download page is opened ,  download CC standalone installer from below link , use the same for installation.

             

            Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

             

            Screenshot:

             

             

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