0 Replies Latest reply on Sep 27, 2016 7:58 AM by Highsun

    KeyAcces (KS-240) Error upon launch of Lightroom CC

    Highsun

      This is only happening in one lab—and all of these licenses are created from the same package. Upon launch of LRCC, error says: "The network KeyServer, which is required by KeyServer controlled programs, cannot grant you permission to run this program. If you think you have received this message in error, please contact your KeyServer Admin." Lightroom is installed and shows up in the CC dashboard for the devices. We have checked all user account permissions and they are correct.

       

      There was a named user fix for this issue-just sign out and sign back in. This has not been resolved for device licenses.