4 Replies Latest reply on Sep 28, 2016 10:50 AM by dj_paige

    Lightroom 6 downloading problem

    oilis57923200 Level 1

      I purchased Adobe Photoshop Lightroom software license 6 from the store one-off payment. According the instructions on the package the address for downloading is www.adobe.com/go/getserial. The address doesn’t work. I can open the page “Redeem your purchase”, but when I enter the serial number and press “Redeem” I get the message: "We're sorry, something seems to be wrong is our end. Please try again later". I've been trying for a week now, but I can’t download the software. Is the network address correct?