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Unable to download

Hazel_Sephton
New Here ,
Sep 28, 2016 Sep 28, 2016

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Would be very grateful for any advice. I have been unable to download a book from my local library to my Kobo on my MacBook Pro. I have not had this problem before. The authorisations for my MacBook and my Kobo say they are both authorised.

This is the message I am getting 

Unable to download

Error getting License. License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Many thanks for any help in advance.

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