5 Replies Latest reply on Oct 2, 2016 9:16 AM by F. McLion

    Lightroom 6 Preference file missing GPU setting?

    dvm.1 Level 1

      We just installed Lightroom 6 on our Windows 10 machine with AMD Radeon 6700M GPU. It never makes it past the splash, any menu selection results in "not responding."

       

      I've found the GPU troubleshooting & FAQ, and am attempting to follow the "manually disable the graphics processor" step. I opened:

      %appdata%\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs

       

      but cannot find either useAutoBahn = true or useAutoBahn = false

       

      I tried inserting the false setting to the preference file where it seemed to belong alphabetically but this had no effect.

       

      Anyone know why it was missing and where it belongs?

       

      We did try removal and re-install, in no circumstance have we ever been able to get successful launch.