Every time I try to preview my project in Captivate 9, the screen will appear zoomed in (this occurs for all levels of previewing), however, if I publish it and then watch it, this does not occur. So the problem exists only in the preview. Is anyone else having this problem and found a fix to the solution? Would really appreciate your help on this one as it is extremely frustrating.
Thank you for you fast reply. When I publish currently I am viewing via web browser by clicking on 'view finoahed product' when the publishing is done (as I dont want to yet upload it to the LMS which is cloud hosted), and that seems to be ok. my project is a screen simulation set to HD but also scalable. I'll check my xoom settings in browser today just incase though for future reference. 🙂
Which Preview methods did you use: if you use in Browser or HTML in Browser it can be the zoom percentage indeed. If this is a normal project, the other methods do not use a browser but if you are in a responsive project, all is happening in a browser as well.
Thankyou for your fast response 🙂 Really appreciate it. Im using a screen simulation set to HD resolution but ticked the scalable option so it suits all screen resolutions. I am previewing it inside captivate using the 'preview project' or 'preview next 5 slides' or 'preview in web browser' options but they are all doing the same thing (zooming in without being able to change it). If I publish it and view the output in a browser, its fine, but that takes considerably more time to just view one slide to check my work as I go. I was hoping there is a fix for this one as I absolutely looooove Captivate in all its complexity and have been using it since 6.0 (also following your blogs since then so thanks for those), however this is a slightly frustrating and unusual event. Any help would be much appreciated. 🙂
Not a simulation, per se. It is a combination of slides and video I will publish to a big video. When I publish it, the resolution is fine. But when I try to preview it...Preview Project, Preview next 5 slides, etc...it is so zoomed in I can't proof it. I've checked the zoom on every browser and they are all fine. Any suggestions? thanks.
I rarely use Preview methods except Preview in Browser or Preview HTML in Browser for non-responsive projects. I suppose it is such a project. That is a strange phenomenon, because normally the other previews would be following the display % of the screen and since you don't speak about problems with Captivae itself. Which resolution do you have for the project? What is the display % for the used screen?
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