7 Replies Latest reply on Sep 30, 2016 6:09 AM by BarbBinder

    Tried several options. But InDesign fails to create pdf everytime. Please help!


      Hello! Team Adobe,


      I am not sure why is this happening all of a sudden. But, when I export an InDesign file to PDF (High Quality), it gives me an error and does not create a complete PDF. In short, the elements go missing.


      I am using:

      • Mac OS Sierra 10.12 (16A323)
      • Adobe InDesign CC 2015


      When I or my client open the PDF, we get the following error, regardless of any computer we use:

      An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.


      Also,  I tried the same with a new blank file: A4, print. Still the same issue.

      Screen Shot 2016-09-29 at 16.37.09.png


      Below is the report I saved while preparing the PDF in InDesign:



          1) The preset specifies source profiles that don't match the current colour settings file. Profiles specified by the colour settings file will be used.



          Use these settings to create Adobe PDF documents for quality printing on desktop printers and proofers.  Created PDF documents can be opened with Acrobat and Adobe Reader 5.0 and later.



      PDF Preset: [High Quality Print]



      Compatibility: Acrobat 5 (PDF 1.4)



      Standards Compliance: None




          Pages: All

          Spreads: Off

          View: Default

          Layout: Default

          Full Screen: Off

          Generate Thumbnails: Off

          Optimise PDF: On

          Create Acrobat Layers: N/A

          Export Layers: Visible and Printable Layers

          Include Bookmarks: Off

          Include Hyperlinks: Off

          Export Nonprinting Objects: Off

          Export Visible Guides and Baseline Grids: Off

          Create Tagged PDF: On

          Interactive Elements: Do Not Include




          Colour Images

              Bicubic Downsample at: 300 ppi

              for images above: 450 ppi

              Compression: Automatic

              Tile Size: N/A

              Quality: Maximum



          Greyscale Images

              Bicubic Downsample at: 300 ppi

              for images above: 450 ppi

              Compression: Automatic

              Tile Size: N/A

              Quality: Maximum



          Monochrome Images

              Bicubic Downsample at: 1200 ppi

              for images above: 1800 ppi

              Compression: CCITT Group 4



          Compress Text and Line Art: On

          Crop Image Data to Frames: On



      Marks and Bleeds

          Crop Marks: Off

          Bleed Marks: Off

          Registration Marks: Off

          Colour Bars: Off

          Page Information: Off

          Page Mark Type: Default

          Weight: 0.25 pt

          Offset: 2.117 mm

          Use Document Bleed Settings: Off

          Bleed Top: 0 mm

          Bleed Bottom: 0 mm

          Bleed Left: 0 mm

          Bleed Right: 0 mm

          Include Slug Area: Off




          Colour Conversion: No Colour Conversion

          Destination: N/A

          Profile Inclusion Policy: Include Tagged Source Profiles



          Simulate Overprint: N/A

          Output Intent Profile Name: N/A

          Output Condition: N/A

          Output Condition Identifier: N/A

          Registry Name: N/A




          Subset Fonts Below: 100%

          Omit PDF: Off

          Omit EPS: Off

          Omit Bitmap Images: Off

          Transparency Flattener Preset: N/A

          Ignore Spread Overrides: N/A

          Display Title: File Name

          Language: English: UK








      Please help!


      Thank you.