6 Replies Latest reply on Oct 24, 2016 11:36 AM by brian94618483

    Lr 6.7 crash during modest sized import

    brian94618483

      Hi - I recently made several upgrades to my setup and now having issues with import.   Lightroom works fine to view and develop photos, but crashes mid-way during imports. It leaves a bunch of temporary folders, but the photos don't import. Can you help?

       

      Late 2009 27" iMac

      Lightroom 4.X (since 2012)

      ~500 Gb library of ~50,000 photos/videos

       

      Attempt to import 694 files including photos, PNG, and video from iPhone #1.

       

      List of Upgrades

      July '16, Added 2x 2GB Crucial brand Ram into previously empty slots (resulting in 8GB total) : import works.

      July '16, Moved library from internal HDD to WD MyBook 4Tb 7200RPM External HDD conneted via USB 2.0 : Import works.

      August '16, Upgraded to 1Tb internal SSD : Import works.

      22 Sep '16, Upgraded from OSX elCapitan to osSierra 10.12 : Did not import before next change, not sure if import worked.

      24 Sep '16, Moved library from WD MyBook 4TB to Sony 1TB 5400RPM External HDD connected via FireWire 800 : Import Fails.

      29 Sep '16, Upgraded from Lr 4.X to Lr 6.0 (lightroom updated catalog too) : Import Fails.

      30 Sep '16, Upgraded from Lr 6.0 to Lr 6.7 : Import Fails

       

      Troubleshooting tests in current state

      Import from a different smart phone, iPhone #2, including 164 PNG, photo, video files : Fails

      Import using different Lighting cable to connect iPhone #1 : Fails.

      Import to internal SSD : Fails

      DIsconeect all external drives, import to internal SSD : import fails

      Import to WD MyBook 4Tb 7200RPM External HDD connected via USB 2.0 : Fails

      Deleted preferences file : Import fails.

      Import a single photo from iPhone #1 to internal SSD (no external drives) : Import works

      Import a single photo from iPhone #2 to internal SSD (no external drives) : Import works

      Import a single photo from iPhone #1 to WD MyBook External (Sony Not Connected) : import works

      Import a single photo from iPhone #1 to Sony External (WD MyBook remains connected) : import works

      Import 460 photo/PNG/video from iPhone #1 to Sony External (WD MyBook remains connected) : Import Fails

      *** apparently some photos got imported, because the new photo count has gone down ***

      Import 324 photo/PNG/video from iPhone #1 to WD MyBook (Sony is Connected) : Import fails

      Import 324 photo/PNG/video from iPhone #1 to internal SSD (WD MyBook and Sony are Connected) : Import fails

       

      It seems that Lr fails when the import quantity gets too large. What should I do next?