2 Replies Latest reply on Sep 30, 2016 12:40 PM by leslieabe

    Lightroom 6 is Unresponsive When Trying to Open

    leslieabe

      Hi,

       

      A couple of days ago LR froze while previewing photos to be imported. Had to shut down. Since then when launching LR it won't open. The little wheel just keeps spinning round and round. Can't do ANYTHING. All I can do is close the program. I have Windows 10. Have been using LR on it for several months with no major issues.

       

      And why is there no phone support?

       

      Thanks,

      Leslie