Please help me recover my Adobe ID

[Guest]

I have volume licenses associated with my account.

Support told me to contact the experts on this forum.

I am unable to reset my password as I now have a new email address without access to the old one.

Thanks in advance.

[Guest]

Deepjyoti:

I see there is a Acrobat 10 license on the account.

2:06:24 PM

you:

That is what I am looking for

2:07:23 PM

you:

I thought that there were 2 licenses

2:08:02 PM

Deepjyoti:

Ok.

2:08:36 PM

Deepjyoti:

Please contact our experts at: http://forums.adobe.com and they can assist you with the same.

2:09:17 PM

you:

Can you not send password reset link to my new email address?

2:09:46 PM

Deepjyoti:

No, I am afraid, we do not have access for that.

2:09:57 PM

you:

thanks

2:10:10 PM

Deepjyoti:

Thank you for choosing Adobe.

2:10:10 PM

Deepjyoti:

Have a great day!

Thanks for contacting Adobe.
Visit our forums. Post questions and get answers from experts 24/7.