3 Replies Latest reply on Oct 20, 2016 5:43 AM by greule

    Unable to sync LR mobile with LR Desktop

    QED

      Hello,

       

      I have LR mobile on my iPhone and I shoot few DNG pictures using the camera function. Now I would like to move these to my computer and I tried to sync the catalog. I am getting: "Sync this catalog instead?" and the software is asking me to delete ALL pictures. That is exactly the opposite of what I want to do.

       

      Few things I tried:

      • Download the DNG files from lightroom.adobe.com => I could only find a way to download a low resolution jpeg instead.
      • "Share" the DNG files from the phone to any other service/app => Not possible.
      • Download the files directly from the phone => It is an iPhone, no access to the file system unless it is jailbroken.
      • Find the old catalog on the desktop to enable LR mobile sync => That catalog is gone.
      • Google it/search on the forum => Could not fine anything besides using the old catalog that is already gone.

       

      Is there any other way to get the files out of LR mobile? It is quite frustrating.

       

      Thanks!