0 Replies Latest reply on Oct 2, 2016 6:27 AM by Dora 65

    Error Adobe Digital editions

    Dora 65

      I have an e reader and a desktop computer. No problems with buying e books for my e reader. However when I try to download a acsm file / epub to my reader on the desktop it keeps asking to authorize the desktop with an adobe id, but doesn't accept the valid id:

      error.JPG

      After reading some threads in this forum, I downloaded digital editions on my desktop, and changed my password.

      But when I try to authorize digital editions with the new password I get this error:

       

      adobeidze.jpg

       

      To come this far has taken an inordinate amount of time (I tried Adobe support chat, but after explaining everything at length and being re-directed and disconnected several times they referred me to the forum, without specifying further) and it is rather disheartening if you just would like to read an e-book and view the illustrations in colour.

       

      Hope somebody will be able to help