Title says it all. Basically i Followed the steps outlined here: Upgrade or change your Creative Cloud plan
But I don't seem to have a "Switch Plan" Option. Please Help
Thanks in Advance
Some months ago I had the same wish and had no desire to discuss with chat people.
I did it the following way:
Two days before my plan expired I cancelled it. It must be the last month of the subscription and you must have received a reminder email - only then the termination is easy and no chat is required.
On the first day of the new period I renewed my subsription with yearly payment and this worked perfectly.