I request you to please upgrade to Adobe Reader DC to be able to view your files like you wish to.
Also once you update the application, you benefit from the latest functional enhancements and improved security measures.
My issue is still unresolved.
A new hard drive had to be installed because it was starting to fail
My Operating system was also upgraded to Windows 10
Down loaded Abobe Reader DC (Reader DC 2015.017.20050 English for windows)
Re-loaded Adobe Acrobat X Standard
And Windows 10 came with Acrobat Distiller X
Before the above change to my laptop; was able to create pdf files AND HAD THE ABILITY TO ATTACH SUBSEQUENT DOCUMENTS TO THE PFD (WORD docs, EXCEL SPREADSHEETS AND OTHER SCANNED docs)
After the above changes can now only create the pfd document. It is no longer possible to attached subsequently created documents to an already created pdf .
Why the loss of this functionality?
If you are opening a pdf document and it is blank click on the following:
On Adobe toolbar menu click Edit
Scroll down and click Preferences
After clicking "Accessibility" on the top right where it says "Document Colors Option" make sure the "Replace Document Colors" box is UNCHECKED.
After uninstalling and re-installing and trying to speak to customer service thinking it was a program error, I was able to FINALLY figure it out on my own.
I send you an email to ask if you will share the file which you have experienced the issue for our investigation.
Thank you for your patience